MixtoMixtoTrust Center

Mixto Trust Center

At MIXTO LTD, we implement comprehensive security measures to protect our platforms and customer data. Our security program follows industry best practices and standards such as SOC 2 and HIPAA. We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential threats. Our security-first approach ensures the confidentiality, integrity, and availability of all systems and data.

HIPAA
SOC 2 Type II

Documents

Certifications, reports and agreements. Some need a short review before we can share them.

HIPAA Certification
valid to Aug 2027 · Approved by the security team
SOC 2 Type II Certification
valid to Aug 2027 · Approved by the security team

Security Controls

How we run the platform, stated plainly. Expand a group to read the detail.

  • Code Analysis
  • Our development process integrates automated static and dynamic code analysis tools to identify security vulnerabilities early. We perform regular code reviews that emphasize security best practices and validate proper implementation of security controls. Third-party dependencies are continuously monitored for known vulnerabilities through our software composition analysis process. All critical code is subject to peer review to ensure adherence to secure coding standards.
  • Secure Development Practices
  • MIXTO LTD implements a secure software development lifecycle (SSDLC) that incorporates security at every stage from design to deployment. Our developers receive ongoing training in secure coding practices and follow a comprehensive security requirements checklist. We maintain separate development, testing, and production environments with appropriate access controls. Regular security testing, including threat modeling and penetration testing, helps identify and remediate vulnerabilities before release.
  • Web Application Firewall
  • Our multi-layered web application firewall (WAF) protects MIXTO LTD's infrastructure from malicious traffic and common web exploits. The WAF is configured to block OWASP Top 10 attacks, suspicious IP addresses, and abnormal request patterns. We continuously update WAF rules based on emerging threats and our security team's analysis. Real-time monitoring and alerting ensure immediate response to potential attacks.
  • Privacy Policy
  • MIXTO LTD's privacy policy transparently communicates how we collect, use, and protect customer data in compliance with applicable regulations including GDPR and CCPA. We only collect information necessary to provide and improve our services, with clear explanations of data retention periods and user rights. Our policy undergoes regular review by legal experts to ensure ongoing compliance with evolving privacy laws. We provide straightforward mechanisms for users to access, correct, or delete their personal information.
  • Terms of Service
  • Our Terms of Service clearly outline the responsibilities of both MIXTO LTD and our customers when using our platforms. The terms describe permitted uses, intellectual property rights, and compliance requirements for all parties. We regularly update our terms to reflect changes in regulations, features, and industry best practices. Our legal team ensures that terms are fair, transparent, and enforceable across all jurisdictions where we operate.More here - https://mixto.ca/client-information-secured.php
  • Subprocessors
  • MIXTO LTD maintains a current list of all subprocessors who may access or process customer data, including their locations and functions. We conduct thorough security assessments of all subprocessors before engagement and regularly thereafter. All subprocessors are contractually bound to maintain at least the same level of security and privacy protections as MIXTO LTD. We provide timely notifications to customers when adding or changing subprocessors in accordance with our agreements.More here - https://trust.mixto.ca
  • Data Processing Agreement
  • Our Data Processing Agreement (DPA) clearly defines roles, responsibilities, and obligations regarding data protection between MIXTO LTD and our customers. The DPA outlines specific measures we implement to ensure compliance with GDPR, CCPA, and other relevant regulations. We maintain appropriate technical and organizational security measures as detailed in the agreement. The DPA includes provisions for data subject rights, breach notification procedures, and audit rights.

Sub-processors

Third parties that process customer data on our behalf.

ProviderPurposeData Location
MicrosoftCloud services, including compute, analytics, storage and networking.Canada
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